Shipping & Returns
 

Thank you for shopping with Zafire Boutique. Please review our Shipping & Returns policy carefully before placing your order.
 

Order Processing

All items are made to order.

Please allow 3–7 business days for production before your order ships. During peak seasons or promotional periods, processing times may be slightly longer.

Once an order enters production, it cannot be canceled or modified.
 

Shipping Times

Shipping times vary depending on your location and selected shipping method.

Estimated delivery times are provided at checkout but are not guaranteed.

Zafire Boutique is not responsible for shipping delays caused by:

• Carrier delays
• Weather conditions
• Customs processing
• Incorrect addresses provided at checkout
 

Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to reship the item.
 

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Zafire Boutique is not responsible for lost or stolen packages.

If you believe your package is lost, please contact the shipping carrier directly.
 

Returns & Exchanges

Because all items are made to order, we do not accept returns or exchanges for:

• Incorrect size selection
• Change of mind
• Preference-based reasons

Please review sizing charts carefully before placing your order.
 

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery.

To process a replacement, we require:

• Clear photos of the item
• Photos of packaging (if applicable)
• Order number

Once approved, we will provide a replacement at no additional cost.
 

Refunds

Refunds are only issued for verified defective or incorrect items.

Refunds are processed to the original payment method.
 

Contact Us

If you have questions regarding your order, please contact:
 

Zafire Boutique

Email: formandthreads@gmail.com