Refund Policy

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At Zafire Boutique, all products are made to order. Because of this, we maintain a strict but fair refund policy.

Please review carefully before placing your order.

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Non-Refundable Situations

We do not offer refunds or exchanges for:

• Incorrect size selection
• Change of mind
• Buyer’s remorse
• Incorrect address provided at checkout
• Delays caused by shipping carriers

Please review sizing charts and shipping information before completing your purchase.

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Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

To request a replacement or refund, you must provide:

• Your order number
• Clear photos of the item
• Photos of packaging (if applicable)

Once reviewed and approved, we will issue either:

• A replacement at no additional cost
OR
• A refund to your original payment method

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Production Errors

If a product arrives misprinted or defective due to a production issue, we will replace it free of charge.

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Refund Processing

Approved refunds will be processed back to the original payment method.

Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution.

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Order Cancellations

Because all items enter production quickly, orders cannot be canceled once production has begun.

If you need assistance immediately after placing an order, please contact us as soon as possible.

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Contact Information
 

For refund-related inquiries, please contact:

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Zafire Boutique

Email: formandthreads@gmail.com

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By placing an order with Zafire Boutique, you agree to this Refund Policy.